The Revue is permitted to open at a maximum capacity of 50%, and will be able to allow 110 customers per screening. This allows for distancing in the theatre and the rest of the building. Currently reserved seating is also required.
Customers must wear a mask throughout the building, including the lobbies and bathrooms. Masks may only be removed once seated in the theatre for eating and drinking. Contact tracing will also be required at the time of purchasing tickets.
Ontario residents will need proof of COVID-19 vaccination to go to cinemas starting Sept. 22. As part of the provincial government’s vaccine certificate program, which was announced on Wednesday, everyone will be required to show that they received both doses of an approved COVID-19 vaccine at least 14 days earlier in order to enter the cinema starting Sept 22nd. Everyone must bring either their paper vaccine receipt or PDF vaccine receipt available online, along with photo ID to prove that they have been fully immunized. Children under 12 will still be admitted, but must wear a mask in the cinema, though they can remove it once seated with food and drinks.
This is a living document and will be updated to reflect the most current guidelines from the local and provincial government. Updates will also be available on our social media.
The Revue has implemented this plan for the health and safety of our staff & customers, and asks that all customers do their part by following these guidelines during their visit.
Revue COVID-19 Safety Plan
Screening and Contact Tracing
All staff are required to complete the Ontario COVID-19 Screening Tool for Workplaces when they arrive at the theatre for their shift to ensure they are symptom-free and have had no exposure to COVID-19. They are also encouraged to monitor for symptoms at home and alert management if they are feeling ill prior to leaving home for other arrangements to be made. They are finally encouraged to download the COVID alert app.
If a staff member becomes ill while at work, they are to tell management and will be sent home. They must monitor their symptoms, check in with their health provider or Telehealth Ontario and update management.
Screening questions are posted on the front doors for customers to self-screen before entering the building. If they are experiencing any symptoms, they should not enter the building and can contact the theatre to refund their tickets.
If a customer begins to feel sick during their time at the theatre, they are asked to alert management for assistance. They will receive a full refund for their tickets and are asked to leave the theatre.
One customer per group will be asked to provide their full name and email address when they purchase tickets (whether in-person or online.) This daily contact tracing log will be kept for a minimum of 30 days and provided to public health if needed in the case of an outbreak.
All persons are required to wear a face mask which covers their nose, mouth and chin upon entering the building. This includes children over the age of two. A mask is required to be worn throughout the building, including in the lobbies and bathrooms
Customers are encouraged to wear a mask when seated in the theatre, but it can be removed for eating and drinking. Eating and drinking is not permitted in the lobby.
Staff can remove masks to eat and drink when on break in designated areas where they can distance themselves from other staff.
If anyone enters the building without a mask, they will be given one to be worn at the theatre, free of charge.
Staff have been directed to remind customers to keep their masks on when in public areas.
Capacity and Distancing
The Revue is operating at 50% capacity. Only 110 customers will be permitted per screening.
All customers are asked to maintain a distance of two metres between themselves and other customers and staff, when possible.
Reserved seating is currently required when purchasing tickets to allow for distancing between groups.
Customers are asked to leave the theatre immediately after their screening to allow time for the staff to clean the theatre and discourage crowding in the building.
Customers are asked to follow the social distancing stickers throughout the building, to ensure spacing in lineups at the box office, bathrooms and concession stand.
No loitering in the theatre is permitted. Due to limited space, no customers are allowed to wait in the lobbies for their screening.
To ensure there is no crowding between screenings, all customers must line up outside the theatre for their screening. Customers are asked to arrive no earlier than 45 minutes before their screening time. Each group of customers will be guided into the theatre when it is their turn in line. Customers are asked to come prepared for any weather so they can comfortably wait outside.
Only two persons are permitted in each bathroom at a time.
Additional precautions put in place
The Revue replaced its HVAC system with two brand new units in June 2021, helping to improve the air quality throughout the building.
- Plexiglass shields have been installed at the customer-facing areas at the box office and near the POS at the concession stand.
- Hand sanitizer has been placed throughout the building, including at the box office, concession stand, and in both bathrooms.
- Signage about proper hand washing is posted in both bathrooms and at the concession stand.
- Staff will ensure there is sufficient paper, soap and hand sanitizer throughout the building at all times.
- Staff will be trained on proper cleaning and sanitizing along with distancing procedures.
- Staff have increased cleaning, including frequent and thorough cleaning of high touch points such as door handles, POS terminals, counters and bathrooms at the start of the day and between shows.
- While cash will be accepted, cards are preferred for payment.
- Extra time has been added between shows to prevent crowding and additional staff have been scheduled each shift to assist with cleaning.
- Customers are asked to take their own garbage after their screening and dispose of it in the bins outside the theatre.
In case of outbreak
If the Revue learns of a positive case of COVID-19 from a staff member or customer, management will let public health officials know and ensure their directions are followed.
All staff will be notified of a positive case and the steps being taken, making sure the person who tested positive COVID-19 is not identified.
A staff member who tests positive for COVID-19 will be asked to self-isolate for a minimum of 10 days and monitor their symptoms, according to the direction of public health officials.They can return to work after their self-isolation period if their symptoms have been improving for at least 24 hours.
Any staff members who had close contact with the individual with COVID-19 will be asked to get tested and monitor their symptoms. They may also be asked to self-isolate if so directed by public health officials.
Management will frequently contact the sick staff member to check on them while they are away from work and contact the WSIB if required. The same will be done for any staff who need to self-isolate.
Affected customers will also be contacted. Contact tracing info will be provided to public health if needed.
The public will be notified via social media regarding an outbreak and the steps being taken.
The theatre will be deep cleaned and disinfected prior to reopening.
If public health officials advise that the theatre should close, refunds to upcoming screenings will be given and screenings will be rescheduled.
This COVID-19 Safety Plan will be available on our website and any updates will be available on our social media.
There is signage posted on the front doors and throughout the lobby about mask and distancing requirements.
Staff will receive regular updates regarding any changes to work procedures related to COVID-19. They are encouraged to let management know if they have any questions or concerns.
Customers with feedback are asked to reach out over email.